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PRIVACY POLICY

At Inspired Projects.Co, we are committed to protecting your privacy and ensuring your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

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This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our business online or offline.

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1. What Information We Collect

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We may collect the following personal information:

  • Your name, phone number, and email address

  • Your address and project details (for quoting or service purposes)

  • Information you provide through forms, emails, or during consultations

  • Any other personal information provided voluntarily or as required for our services

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We do not collect sensitive information unless it is necessary and you have consented.

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2. How We Collect Your Information

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We collect personal information directly from you when you:

  • Contact us via email, phone, or website

  • Request a quote or measure

  • Engage us for a project

  • Provide feedback or complete a form

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We may also collect information automatically when you use our website (e.g., cookies or analytics) to help us improve user experience.

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3. How We Use Your Information

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We use your personal information to:

  • Communicate with you about enquiries or projects

  • Prepare and provide quotes or services

  • Send invoices and manage payments

  • Respond to questions or feedback

  • Improve our website and services

  • Comply with legal obligations

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We will not use your information for direct marketing unless you have consented, and you can opt out at any time.

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4. How We Store and Protect Your Information

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We take reasonable steps to protect your information from misuse, loss, unauthorised access, modification, or disclosure. This includes:

  • Secured electronic systems and password protection

  • Limiting access to your information to authorised team members only

  • Secure handling of physical records (if any)

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5. Disclosure to Third Parties

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We do not sell or rent your personal information. We may disclose it to third parties only when necessary to deliver our services (e.g. trades, suppliers), or where required by law.

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All third parties we work with are required to handle your data in compliance with privacy standards.

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6. Access and Correction

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You have the right to request access to the personal information we hold about you, and to request corrections if any details are inaccurate or out of date. To do so, please contact us at the details below.

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7. Website and Cookies

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Our website may use cookies to improve functionality and analyse site traffic. Cookies do not personally identify you but help us provide a better user experience. You can control cookie settings through your browser.

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8. Updates to This Policy

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We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated revision date.

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9. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact:

Inspired Projects.Co - info@inspiredprojectsco.com.au

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